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#customer-service

Explore Books, Authors and Common Highlights on Customer-service

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The purpose of a business is to create a customer.

#business #customer-service #marketing #entrepreneurship

From The E-Myth Revisited by Michael E. Gerber

Companies must learn to listen to their customers to innovate effectively.

#business #customer-service #innovation #feedback

From The Innovator's Solution by Clayton M. Christensen