Support

If you have any questions, issues or need assistance, please send an email to [email protected]

Reporting a Bug

To help resolve your issue quickly, please include:

  • • Which platform you're using (iOS app, Android app, web app, or Chrome extension)
  • • Your browser (if using web app or extension)
  • • Steps to reproduce the issue
  • • Screenshots if possible

📱 For iOS/Android users: Please make sure you're on the latest app version before reporting.

Check the Status Page for real-time updates on service availability.

Known Issues

YouTube Transcription and Highlights

investigating

YouTube transcription and highlight creation from transcriptions is currently unavailable due to recent changes in YouTube's policies.

Affected platforms:
Chrome ExtensionWeb App

Last updated: 8/29/2025, 9:09:15 AM